Do It Online

 

GP online services allow you to access a range of services via your computer, mobile or tablet. Once you have signed up, you will be able to:

  • book or cancel appointments online
  • renew or order repeat prescriptions online
  • view parts of your GP record, including information about medication, allergies, vaccinations, previous illnesses and test results. 

Please see our guide to viewing your medical record online

You can still contact the practice by phone or in person, this is just another option, which other patients have found is more convenient and saves them time. More information including “how to” leaflets and videos of patients and why they are using GP online services are available at www.nhs.uk/gponlineservices

There are a number of digital solutions for accession online services. Please see the document below which outlines the key features of the most commonly used apps/websites in Buckinghamshire.

Health Apps and Websites Information Sheet.pdf

  

How to Sign Up

For more information, please contact reception or next time you visit the surgery, bring with you a piece of photo ID (passport, driving licence) and something with your address, like a bank statement but not a gas or electric bill. If you don’t have these, please talk to us and we will help you sign-up.

Alternatively, you could use the NHS App which allows you to prove your identity directly – please see further advice on this below.

 

Features of most online service providers

 

Booking Appointments

All online bookable appointments are for TELEPHONE CONSULTATIONS ONLY. If booking one of these, please ensure we have your correct contact details.

If you require a telephone appointment with a GP today/soon, please download our free triage app – search for ‘Ask NHS’ in your mobile’s Apple or Google Play app store. Alternatively, you can visit http://onelink.to/asknhs for more information.

If you have two or more appointments booked with the practice, with either a Nurse or a Doctor, you will not be able to book a further appointment online. Please telephone instead.

 

Online Messaging Service
Send a secure message to the practice administrators 

  • This method of communication is for non-urgent requests only
  • Messages are limited to 450 characters
  • We aim to respond to your queries within 2 to 3 working days
  • You will receive the reply directly to your Online Services account
  • Please ensure the message relates to your own medical requirements as a copy of the message and reply are stored on your medical record
  • The practice cannot initiate messages to you, we can only reply

  

Test Results

View new results with the doctor's advice/comment. Please read our full guidelines.

  

Online Services for Under 16's

Due to confidentiality we are unable to offer children aged 15 and under all the online services. It is possible for online appointments, please speak to Reception for further information.

 

Repeat Prescriptions

If you are a parent or a guardian who requests repeat prescriptions for a child and would like to do this online then please email us: avccg.under16tsp@nhs.net

Please state the child's name, date of birth and we will reply with a link to an online form.

 

Acute Medication Requests

Please either telephone reception to arrange to discuss with the doctor or use the messaging service through your Online Services account.

 

 

 

THE BELOW LINK IS FOR UNDER 16's PRESCRIPTION REQUESTS ONLY - ANY PATIENTS OVER 16 PLEASE USE ALTERNATIVE ONLINE SERVICES SUCH AS THE NHS APP OR PATIENT ACCESS

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