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Covid-19 Passport 

From May 17th

For any enquiries about COVID vaccination certification, we are unable to issue these at the practice.

Please see https://www.gov.uk/guidance/demonstrating-your-covid-19-vaccination-status-when-travelling-abroad for further information.

Proof of your vaccination status will be available on the NHSapp, which is also valuable for accessing your health records and ordering repeat prescriptions. Alternatively if you already have Patient Access this information is available there too.

The NHSapp can be downloaded from;

https://apps.apple.com/gb/app/nhs-app/id1388411277 for iPhone or https://play.google.com/store/apps/details?id=com.nhs.online.nhsonline for android

Alternatively you can call the NHS helpline on 119 (from 17 May) and ask for a letter to be posted to you. This must be at least 5 days after you’ve completed your course of the vaccine; the letter may to take up to 5 days to reach you.


Covid-19 Vaccination Update

Updated: 7th May 2021

We have been continuing with the 2nd Covid vaccinations and we are now inviting any patients who have had their 1st vaccination BEFORE the 8th March 21. You should have an invitation to book into our May clinics which are being held on the 19th, 20th and 28th May. 

Some of these clinics are not visible to book yet but please check your link regularly as these will become available soon.

If you have had your 1st vaccination AFTER the 8th March we will be inviting you soon.

These clinics are for ASTRA ZENECA only.

If you have had your vaccine PRIOR to the 8th March and not received any invitation please email us  with your full name, date of birth, NHS number and mobile number  (or we will not be able to send a text with a booking link) to admin.theswanpractice@nhs.net  .  Invitations have not been sent to those people not registered with us who have been vaccinated as care workers or opportunistically to prevent vaccine wastage and so we will need you to contact us.

We will not be running anymore clinics for 1st vaccinations of any type. These will be done by the National Booking Centre via 119.  This applies to those aged 18 – 49 and also those new patients who fall into the original cohorts of 1-9.

PFIZER – We will not be doing anymore PFIZER vaccines, these come in large pack sizes and so need to be done in the larger clinics where there are enough patients requiring them i.e. 1170 patients per pack opened.

We have not as yet got a satisfactory Bucks wide solution to book patients in for Pfizer vaccines.  If you require and are waiting for a Pfizer vaccination, either 1st or 2nd we are trying to work with health colleagues across the system to coordinate this.  Every practice is having an issue with this and the time that is being taken to resolve this is extremely challenging for all.

This has been escalated to the Buckinghamshire CCG who are working on a central solution.  Please be aware if you require a Pfizer vaccine this is unlikely to be in Buckingham and so you will need to be prepared to travel.   We are being told Pfizer delivery is going to increase to some sites in the next few weeks.

MODERNA / NOVAVAX  etc. – we have no information about other COVID vaccines becoming available locally as yet.

We continue to be committed to the vaccination programme but we are facing considerable challenges with workload across the system.  Our demand from patients has exponentially increased as the lock down is easing and so pressure on the practice is immense.  We have been working extremely hard for the whole pandemic period and this is taking its toll on our staff and systems.  

Please be patient with us and be kind to our staff who have worked so hard and are doing their best with the resources we have.


For all other flu clinic patients - Please see our News page for information on our clinics.

We are still here to help you

What you need to do;

  • Contact the surgery by phone
  • The majority of appointments will now be offered as telephone or video consultations, if booking one of these please ensure we have your correct contact details. 
  • Only present in person if you have an agreed appointment or if you are collecting medication and have been screened that day by a member of the team or are symptom free. 

Please do not ask for a sick note for self-isolation you can self-certify for 7 days or request an isolation note via this link https://111.nhs.uk/isolation-note/


Advice for everyone



Check if you have Coronavirus symptoms


Health and Wellbeing Advice and Support - Buckinghamshire Family Information Service



For Parents - Parents Guide to A&E during Covid-19


Now Available to Patients of The Swan Practice


Nurse Olivia is a virtual nurse who is here to discuss your health concerns, as any clinician would in a person-to-person interaction. Giving you trusted healthcare advice, on demand 24/7, 365 days a year.  With Ask NHS you can:

  • Check your symptoms anytime, anywhere
  • Access NHS 111
  • Access an appointment at the surgery
  • Get trusted self-care advice by the NHS health
  • Find NHS services local to you

To download the free mobile app search for ‘Ask NHS’ in your mobile's Apple or Google Play app store or visit http://onelink.to/asknhs 

Alternatively, you can use this service online by visiting https://www.sensely.com/asknhs/home/start/ - Please use the link via one of the following web browsers i.e. Google Chrome, Microsoft Edge or Safari as the web based link is not supported by Internet Explorer.

Welcome to
The Swan Practice

Welcome to our practice, formed on October 1st 2014, by the merger of North End, Steeple Claydon and Masonic House Surgeries. Verney Close Surgery joined with us on 1st July 2016.

We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.

Our patients' rights and responsibilities are detailed in our Patients Charter

Read more

Online Patient Services

Order a repeat prescription
Make an appointment
Cancel your appointment
Let us know if your name or contact details have changed
Help us to keep your clinical record up to date  

For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
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