Coronavirus - Help us to help you
What you need to do - Stay at home
- Only go outside for food, health reasons or work (but only if you cannot work from home)
- Stay 2 meters (6ft) away from other people
- Wash your hands as soon as you get home
You can spread the virus even if you don’t have symptoms.
The majority of appointments will now be offered as telephone or video consultations, if booking one of these please ensure we have your correct contact details. Only present in person if you have an agreed appointment and have been screened that day by a member of the team.
Please only attend if you are collecting medication and are symptom free.
Walk in patients will be asked to leave.
Please do not ask for a sick note for self-isolation you can self-certify for 7 days or request an isolation note via this link https://111.nhs.uk/isolation-note/
Advice for everyone
Check if you have Coronavirus symptoms
We are aware that there is some confusion currently regarding patients waiting to receive letters regarding their health conditions and risk factors.
Please see document below for more details.
COVID Patient Letter
The Swan Practice
Welcome to our practice, formed on October 1st 2014, by the merger of North End, Steeple Claydon and Masonic House Surgeries. Verney Close Surgery joined with us on 1st July 2016.
We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.
Our patients' rights and responsibilities are detailed in our Patients Charter
NHS Primary Care Networks
Since the NHS was created in 1948, the population has grown and people are living longer. Many people are living with long term conditions such as diabetes and heart disease, or suffer with mental health issues and may need to access their local health services more often.
To meet these needs, practices have begun working together and with community, mental health, social care, pharmacy, hospital and voluntary services in their local areas in primary care networks.
Primary care networks build on the core of current primary care services and enable greater provision of proactive, personalised, coordinated and more integrated health and social care.
Primary care networks will be based on GP registered lists, typically serving natural communities. They should be small enough to provide the personal care valued by both patients and GPs, but large enough to have impact and economies of scale through better collaboration between practices and others in the local health and social care system.
The Swan Practice is part of the North Bucks Primary Care Network, who aim to provide the best possible care for patients in the north Bucks area.
Now Available to Patients of The Swan Practice
The Ask NHS mobile
Nurse Olivia is a virtual nurse who is here to discuss your health concerns, as any clinician would in a person-to-person interaction. Giving you trusted healthcare advice, on demand 24/7, 365 days a year. With the free Ask NHS mobile app you can:
- Check your symptoms anytime, anywhere
- Access NHS 111
- Access an appointment at the surgery
- Get trusted self-care advice by the NHS health
- Find NHS services local to you
To download the free mobile app search for ‘Ask NHS’ in your mobile's Apple or Google Play app store. Alternatively, you can visit http://onelink.to/asknhs for more information.
Online Patient Services
Order a repeat prescription
Make an appointment
Cancel your appointment
Let us know if your name or contact details have changed
Help us to keep your clinical record up to date