Ask NHS is now live at your practice
We are pleased to announce that the new app, Ask NHS has now launched at our practice. The app is free to download on any mobile device and provides patients with a symptom checker, self-care advice and access to book the most appropriate GP appointment.
Using the app can help you take more control of your own health. A virtual healthcare assistant, Olivia, will ask you a series of questions (approximately 15) to assess your symptoms in a clinically safe and NICE accredited way. Olivia will then recommend the most appropriate care for you which might be self-care advice via NHS Choices, appropriate GP appointment, GP call back or direction to urgent or emergency care.
For patients who need to see a GP, the app can prioritise those patients into the most appropriate appointment slots based on their needs. You’ll be able to directly book an urgent or routine appointment without having to call the practice.
The Ask NHS app is available on both iOS and Android phones, smart devices. It is free to download from the App Store (Apple devices) or Google Play (Android devices). http://onelink.to/asknhs
New Premises - Frequently Asked Questions
Information for our patients regarding the proposed new site.
Professor Simons at Steeple Claydon Surgery
Professor Simons has been given the opportunity to take on a senior role in leading the new medical school at Buckingham University. As a result of this he will be reducing his commitment to The Swan Practice. As of the 1st January he will no longer be based at the Steeple Claydon Surgery.
Confidentiality - Privacy Notice - October 2018
We have updated our Privacy Notice, published on this website and displayed in our Waiting Rooms.
Practice Closure - Practice Training Afternoon
The practice will be closed from 1pm, on the afternoon of Tuesday 15th January. If you require medical attention please call NHS111 by dialling 111. For all other enquiries, including prescription requests, please contact the practice when we open the following morning.
Foreign Travel Advice
Due to a world wide vaccine shortage, which affects our ability to offer a gold standard service, there may be limited supply of these appointments.
Please visit http://www.masta-travel-health.com or call 0330 100 4268 web for the nearest travel clinic.
Our apologies for any inconvenience.
Buckingham Healthcare Centre
Find out more about our futures plans.